All modulesPlatform intelligence
AI Assistant
AI Assistant adds a natural-language action layer over the whole platform. It can work with conversations, knowledge, safe-assistant settings, and internal data so teams can ask better questions and move faster. With the right permissions, AI can open tickets, search tickets, schedule meetings, create reminders, inspect upcoming events, summarize dashboards, find late users, check attendance, review IT assets, notify users, find files, surface CRM clients, and pull security alerts.
What it covers
Built around the real APIT admin surface
Ask questions, search platform knowledge, use RAG-backed answers, and let AI take permitted actions across all APIT modules.
RAGConversationsSettings
Core abilities
- Conversation interface and assistant sidebar
- Knowledge-aware responses with RAG services
- AI settings and safety controls
- Action buttons and tool calls for every APIT module
- Permission-aware automation for tickets, HR, IT, calendar, CRM, files, and security
- Dashboard summaries and cross-module operational answers
Common workflows
- Ask operational questions in plain language
- Use knowledge articles as assistant context
- Support teams with faster answers and summaries
- Create tickets, reminders, meetings, notifications, and searches from chat
- Let AI coordinate actions across modules without losing permission control
Screenshots
Real product views from AI Assistant
These images come from the generated APIT documentation screenshots and can be replaced later by DB-managed media.
Connected modules